Refund and Returns Policy - From The Vastland

Shipping and return policies for From The Vastland:

Shipping Info- All the orders will be shipped within 3-4 working days and delivery time outside Norway is USUALLY 14-20 days after shipping!

– The items will be sent by the cheapest shipping method here in Norway, which does not include any tracking number but there will be a sending receipt in case of your request.

Return & Refund Policy: First of all, thanks for your support! If there is a problem with the item you have purchased, we’re here to help!

* PLEASE NOTE! Norway is not an EU country so, your order may be subject to import duties and taxes, which are levied once your package reaches your country. We don’t collect these duties & taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country’s custom policies, please contact your local customs office.

* We do not accept refund if you refuse to receive the package because of the customs in your country when the package arrives.

Returns
– You have 30 calendar days to return an item from the date you received it.
– To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds
– Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of
payment).
– You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping
– You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are nonrefundable.
– If you receive a refund, the cost of return shipping will be deducted from your refund.